Yuna asked:


When we purchased our Sony VAIO desktop computer in November of 2003, we purchased a $200 extended service plan (warranty) for 3 years. Since then the hard drive in the computer has fried twice and the fan and motherboard has had to be replaced. We just got our computer back (after a 3 week delay because they had to ship it out to be fixed) and last night the fan went crazy and was extremely loud, and the computer is erroring like crazy.

This is the 4th time in 3 years that our computer has had nasty problems. I am glad we have had the warranty, but at this point it is just ridiculous! Each time we have to take the computer in it takes 3 weeks or more to get it fixed, we have to start fresh again because the hard drive crashed (we started backing it up after the 2nd crash).

We have full antivirus and anti spam/phishing protection, so it’s not like we’re putting ourselves in this situation over and over.
Our warranty expires in 4 days and I don’t want to get stuck with this problem after the warranty is expired because Best Buy couldn’t get the job done in 3 years time.

I’m so sick of going around in circles. What can we do?
To None: We have a desktop, not a laptop. Would you appreciate Best Buy’s answer being the they will “give you a break” on another model? Great, I have to pay Best Buy for another computer, when the one I have has never worked properly.

Denise

Fiona asked:


My list of contacts are quite upset about this and I don’t blame them. Do I need to change my email address. or is there something I can do to prevent this. I have Norton Anti Virus protection but still this happened….help!

Steve

noremorseforwinning asked:


Recently my CA Security Suite has been acting up where my anti virus and anti spam were turned off it when i went to the “Secure Now” button it said i had to update my software but when i updated it said it was all updated and didn’t need updates but when i tried to secure it again it kept going to the update thing but there was nothing to update over and over again. So i uninstalled CA Security Suite and tried reinstalling but this leads up to my question it says Windows - No Disk
Exception Processing Message c0000013 Parameters 75b6bf9c 4 75b6bf9c 75b6bf9c

Thanks

Jeffery

Shantel liebt Justin ♥ asked:


hello people =) on my laptop i have McAfee and i have already registered it and it says i have anti-virus protection, anti-spam, and all that other good stuff. so how exactly does this work? if i do get a virus or something will it be automatically deleted and my pc will be fine or will it block the website that has the virus? thanks for any answers!
my laptop came w/ MacAfee lol

Gerald